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Project & Program Management

Results’ Catalyst- Leading and Managing Change

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  Change happens one person at a time Ghandi   We agree with Ghandi. And, aggregating those individuals toward common and integrated goals is anything but easy.  Enterprise level change is hard and complex.   Shortcomings of Enterprise Change Management The success rate of implementing change to achieve business objectives is dismal.  For years Professor [...]


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After Action Review (AAR)
A basis for learning-driven improvement and a corner-stone of organizational agility

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“Tell me and I forget, teach me and I may remember, involve me and I learn.” Dr. Herb True1 “The After-Action Review (AAR)… was conceived back in 1981 to help Army leaders adapt quickly in dynamic, unpredictable situations they were sure to face2.”  And, I cannot imagine a more important environment for learning than when you [...]


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Why Agile Management? Because it is an increasingly VUCA world

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Change Surrounds Us Be it social-political (e.g., India, China, Africa, Southeast Asia [ICASA], Brexit, Syria, North Korea), new competitors (e.g., Tesla, Amazon, Uber, Apple), new technology (e.g., mobile, social marketing, cloud), or any of many more trends, changes are disrupting our status quo in complex ways. Global, industry, product and competitive trends increasingly point to [...]


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The Calculus of Capabilities- An integrated maturity model

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  For years executives (and more than a few consultants) have applied judgment in assessing a business’s capability readiness based at least in part on one-on-one interviews.  However, the need for a holistic understanding of core competences has been out of academia and in the real world for nearly 20 years.  To what effect?  Are [...]


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Great Teams Require Great Communication

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Does the title surprise to you? It seems so obvious.  Until I read the “second place” 2012 McKinsey Award winning article, I didn’t even give a thought to communication not being a critical component of team performance in everyone’s mind.  However, with the obvious (team communication) weighing in as the runner-up to the 54th McKinsey [...]


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Improved Vetting: Social-Business-Inside-The-Enterprise Case Study

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“Companies are beginning to find that social technologies have enormous potential to raise the productivity of knowledge workers.” McKinsey Global Institute* The concept of vetting an idea has universal application in ideas large and small.  The following case study is based on an executive’s need to move quickly to create and embed an operational strategy [...]


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Change Leadership II- Understanding Kotter

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“Time is the friend of the wonderful business, the enemy of the mediocre.” Warren Buffett Buffett reminds us, and we should never forget, the reason we change over time is to deliver better business outcomes, to build business capability more in line with competitive needs, and to be the wonderful business.  Also, with the increasing [...]


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The Strategy Stack

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“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.”  Albert Einstein Seldom do we have the opportunity to help a client with strategic architecture from a clean slate as we recently completed with ABC.  More typically we have used a comprehensive view, our strategy-paksm, [...]


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Unpacking Strategy

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About 15 years ago we were working together at a rapidly expanding management consulting firm.  One of our issues was aligning a diverse group of seasoned consultants around a definition of strategy and its component parts.  You know the drill… “Does the mission statement inform the vision,  or is it the other way around?”  We [...]


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Execution through Processes, Projects and Communities

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“Everything should be made as simple as possible, but no simpler”  Albert Einstein When we talk about execution- achieving some business outcome- each of us has our own bias for how.  Some of us think about who we will task with an assignment.  Others, particularly if it is a game-changing initiative for our company, will [...]


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