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Project & Program Management

The Calculus of Capabilities- An integrated maturity model

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  For years executives (and more than a few consultants) have applied judgment in assessing a business’s capability readiness based at least in part on one-on-one interviews.  However, the need for a holistic understanding of core competences has been out of academia and in the real world for nearly 20 years.  To what effect?  Are [...]


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Great Teams Require Great Communication

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Does the title surprise to you? It seems so obvious.  Until I read the “second place” 2012 McKinsey Award winning article, I didn’t even give a thought to communication not being a critical component of team performance in everyone’s mind.  However, with the obvious (team communication) weighing in as the runner-up to the 54th McKinsey [...]


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Improved Vetting: Social-Business-Inside-The-Enterprise Case Study

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“Companies are beginning to find that social technologies have enormous potential to raise the productivity of knowledge workers.” McKinsey Global Institute* The concept of vetting an idea has universal application in ideas large and small.  The following case study is based on an executive’s need to move quickly to create and embed an operational strategy [...]


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Change Leadership II- Understanding Kotter

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“Time is the friend of the wonderful business, the enemy of the mediocre.” Warren Buffett Buffett reminds us, and we should never forget, the reason we change over time is to deliver better business outcomes, to build business capability more in line with competitive needs, and to be the wonderful business.  Also, with the increasing [...]


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The Strategy Stack

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“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.”  Albert Einstein Seldom do we have the opportunity to help a client with strategic architecture from a clean slate as we recently completed with ABC.  More typically we have used a comprehensive view, our strategy-paksm, [...]


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Unpacking Strategy

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About 15 years ago we were working together at a rapidly expanding management consulting firm.  One of our issues was aligning a diverse group of seasoned consultants around a definition of strategy and its component parts.  You know the drill… “Does the mission statement inform the vision,  or is it the other way around?”  We [...]


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Execution through Processes, Projects and Communities

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“Everything should be made as simple as possible, but no simpler”  Albert Einstein When we talk about execution- achieving some business outcome- each of us has our own bias for how.  Some of us think about who we will task with an assignment.  Others, particularly if it is a game-changing initiative for our company, will [...]


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Agile Framework for Go-to-Market Execution

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“In the face of complexity and multiple competing demands, organizations simply can’t handle decision-making in a totally rational way.  Not surprisingly, then, a single blunt instrument- like structure- is unlikely to prove the master tool that can change organizations with best effect” This quote reflects our concerns on how to deal with the reality of [...]


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Bringing Social Business Inside the Enterprise: What we have learned (so far)

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We recently presented our point of view on how to align and organize for the opportunities and challenges facing companies as they implement digital marketing in this dawning day of everywhere commerce.  Most of the 300 participants at the iCitizen Symposium hosted by Resource Interactive are entirely absorbed with the customer touchpoints becoming more available [...]


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Why hire consultants?

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We are often asked why anyone should hire consultants, especially given some of the negative consequences captured at the end of this post.  “What do you bring to the table, anyway?” When considering outside resources, there are a number of time-tested value propositions with a solid rationale for bringing in third party experts.  Successful engagements [...]


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