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Capability Development

Social Business- Don’t start in the tool shed

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“…the most important question for any organization is this: are we changing as fast as the world around us? “     Gary Hamel, “What is adaptability?“,  Management Innovation eXchange blog, 11.8.2012 Why Social Business? There are at least two solid reasons to be interested in social business, just based on part of Professor Hamel’s blog excerpt [...]


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Change Leadership II- Understanding Kotter

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“Time is the friend of the wonderful business, the enemy of the mediocre.” Warren Buffett Buffett reminds us, and we should never forget, the reason we change over time is to deliver better business outcomes, to build business capability more in line with competitive needs, and to be the wonderful business.  Also, with the increasing [...]


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The Strategy Stack

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“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.”  Albert Einstein Seldom do we have the opportunity to help a client with strategic architecture from a clean slate as we recently completed with ABC.  More typically we have used a comprehensive view, our strategy-paksm, [...]


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A Working Definition of Strategy

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Everyone knows what strategy is.  Just ask them.  The difficultly we typically encounter is no one group, dare we say no two individuals, share the same definition. This is the issue we have faced over and over again.  With our clients, we could expend literally days of team time discussing the “s” word.  While this [...]


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Unpacking Strategy

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About 15 years ago we were working together at a rapidly expanding management consulting firm.  One of our issues was aligning a diverse group of seasoned consultants around a definition of strategy and its component parts.  You know the drill… “Does the mission statement inform the vision,  or is it the other way around?”  We [...]


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Best Thought Leadership in Social Business Elements for 2011

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We thought you might like to see some of what has influenced our thinking this year, and how we think these concepts will impact business improvement efforts in 2012 and beyond. The following are our favorite thought provoking articles, books and web-based tidbits from this past year.  Six topics span a wide range of perspectives: [...]


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Execution through Processes, Projects and Communities

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“Everything should be made as simple as possible, but no simpler”  Albert Einstein When we talk about execution- achieving some business outcome- each of us has our own bias for how.  Some of us think about who we will task with an assignment.  Others, particularly if it is a game-changing initiative for our company, will [...]


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Durable Capabilities Required for Social Business Success (5i’s)

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Faster, Better and Different!  Table-stakes in today’s competitive environment. Your go-to-market delivery must be flexible and aspire to one-to-one marketing, sales and service- to meet your customer’s uniquely individual needs and preferences.  The hardened silos of the traditional enterprise, the management we all know from the industrial age, is not enough. “The problems that exist [...]


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Why hire consultants?

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We are often asked why anyone should hire consultants, especially given some of the negative consequences captured at the end of this post.  “What do you bring to the table, anyway?” When considering outside resources, there are a number of time-tested value propositions with a solid rationale for bringing in third party experts.  Successful engagements [...]


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Over-Reliance on Outside Resources

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Large organizations are more capable at dealing with change than ever before, and are able to do more of the “work” required of a change program. As they have typically implemented projects to improve business processes, install new technologies, and execute critical strategies, a large number of their employees have a reference point through prior [...]


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