Participate, and add your thoughts to our blog posts and to the comments made by others. Vote on the value of each discussion to let others know what is interesting. Browse through all of our Points of View or choose a specific business issue from the list at the right.

Engagement & Ownership

The Strategy Stack

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“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.”  Albert Einstein Seldom do we have the opportunity to help a client with strategic architecture from a clean slate as we recently completed with ABC.  More typically we have used a comprehensive view, our strategy-paksm, [...]


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A Working Definition of Strategy

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Everyone knows what strategy is.  Just ask them.  The difficultly we typically encounter is no one group, dare we say no two individuals, share the same definition. This is the issue we have faced over and over again.  With our clients, we could expend literally days of team time discussing the “s” word.  While this [...]


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Unpacking Strategy

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About 15 years ago we were working together at a rapidly expanding management consulting firm.  One of our issues was aligning a diverse group of seasoned consultants around a definition of strategy and its component parts.  You know the drill… “Does the mission statement inform the vision,  or is it the other way around?”  We [...]


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Best Thought Leadership in Social Business Elements for 2011

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We thought you might like to see some of what has influenced our thinking this year, and how we think these concepts will impact business improvement efforts in 2012 and beyond. The following are our favorite thought provoking articles, books and web-based tidbits from this past year.  Six topics span a wide range of perspectives: [...]


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Execution through Processes, Projects and Communities

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“Everything should be made as simple as possible, but no simpler”  Albert Einstein When we talk about execution- achieving some business outcome- each of us has our own bias for how.  Some of us think about who we will task with an assignment.  Others, particularly if it is a game-changing initiative for our company, will [...]


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What is most important to successful transformation?

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Suppose I told you there is an element of transformation which, if appropriately integrated into your plan, would increase the chances of success for your transformation effort by 350%. This is exactly what I heard during a recent webinar- a statistical validation of what I have observed and practiced my entire management consulting career. First: [...]


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Durable Capabilities Required for Social Business Success (5i’s)

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Faster, Better and Different!  Table-stakes in today’s competitive environment. Your go-to-market delivery must be flexible and aspire to one-to-one marketing, sales and service- to meet your customer’s uniquely individual needs and preferences.  The hardened silos of the traditional enterprise, the management we all know from the industrial age, is not enough. “The problems that exist [...]


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Bringing Social Business Inside the Enterprise: What we have learned (so far)

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We recently presented our point of view on how to align and organize for the opportunities and challenges facing companies as they implement digital marketing in this dawning day of everywhere commerce.  Most of the 300 participants at the iCitizen Symposium hosted by Resource Interactive are entirely absorbed with the customer touchpoints becoming more available [...]


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Alignment- The concept of one

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Relatively early in my general management consulting career I gravitated to the complexity required for enterprise-level change.  Since then I have practiced and studied a number of the academics, the books and the techniques required to bring about change- large and small.  One theme common to all is alignment. Alignment of the executives, sponsor and [...]


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Can Social Media Drive Enterprise Change?

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RISING IMPORTANCE OF SOCIAL MEDIA The pressures on today’s organization have been well documented; simply stated, the pace of change has begun to outstrip the enterprise’s capacity and capability to change. Some 83% of CEOs expect to face the need for substantial change, not “single-axis” change, but complex change. These same CEOs report that fewer [...]


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