Participate, and add your thoughts to our blog posts and to the comments made by others. Vote on the value of each discussion to let others know what is interesting. Browse through all of our Points of View or choose a specific business issue from the list at the right.

Process Improvement

Why Agile Management? Because it is an increasingly VUCA world

Thumbnail image for Why Agile Management?  Because it is an increasingly VUCA world

Change Surrounds Us Be it social-political (e.g., India, China, Africa, Southeast Asia [ICASA], Brexit, Syria, North Korea), new competitors (e.g., Tesla, Amazon, Uber, Apple), new technology (e.g., mobile, social marketing, cloud), or any of many more trends, changes are disrupting our status quo in complex ways. Global, industry, product and competitive trends increasingly point to [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

What You Need to Know About Business Models

Thumbnail image for What You Need to Know About Business Models

Everyone wants a new one; Few are successful “In a recent McKinsey poll, 84 percent of global executives acknowledged that innovation is extremely important to their growth strategies, yet a staggering 94 percent were unsatisfied with their own innovation performance.”  From Competing Against Luck How do you best support innovation and change?  What interdependencies within [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

Elements of Continuous Improvement

Thumbnail image for Elements of Continuous Improvement

Excellent firms don’t believe in excellence- only in constant improvement and constant change. Tom Peters How do you think about improvement in and around your company? There are countless choices for thinking about continuous improvement, from Deming’s quality movement to Hammer’s process reengineering to Toyota’s TPS.  More recently, “lean” has entered the lexicon and combined [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

Safe Execution: Business-IT risk discussion

Thumbnail image for Safe Execution: Business-IT risk discussion

If you are anything like me, historically your initial discussions with IT drifts toward their requirements and policies- some version of a C-I-”No”.  This is usually followed by some type of business-sponsor intervention allowing us to technologically enable our business outcome, with at least a little lingering animosity.  During a recent webinar1, Professor George Westerman [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

The Calculus of Capabilities- An integrated maturity model

Thumbnail image for The Calculus of Capabilities- An integrated maturity model

  For years executives (and more than a few consultants) have applied judgment in assessing a business’s capability readiness based at least in part on one-on-one interviews.  However, the need for a holistic understanding of core competences has been out of academia and in the real world for nearly 20 years.  To what effect?  Are [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

The Calculus of Capabilities

Thumbnail image for The Calculus of Capabilities

How are we doing? We typically focus on business performance – results delivered – when answering this question.  For example, what was last month’s top-line revenue, or what is our gross margin for the quarter? However, if we were to swing the spotlight to focus that question on our capabilities- our ability to deliver- you [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

Great Teams Require Great Communication

Thumbnail image for Great Teams Require Great Communication

Does the title surprise to you? It seems so obvious.  Until I read the “second place” 2012 McKinsey Award winning article, I didn’t even give a thought to communication not being a critical component of team performance in everyone’s mind.  However, with the obvious (team communication) weighing in as the runner-up to the 54th McKinsey [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

2012 Favorites- An Overview

Thumbnail image for 2012 Favorites- An Overview

Once again, we thought you might like to see some of what has influenced our thinking this year, and how we think these concepts will impact business improvement efforts as we move forward. The following are our favorite thought provoking articles, books and web-based tidbits from this past year.  Six topics span a wide range [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

What to do with the strategy-pak: A starter list

Thumbnail image for What to do with the strategy-pak: A starter list

Like most tools, our strategy-paksm framework has little value unless you put it to use.  As we briefly explored in our Communicate Strategy for Effect post, we believe in building from the basics.  So, here are a few traditional, time-proven ways we have used the framework to improve our clients’ businesses… the basics. Best practice [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)

Change Leadership II- Understanding Kotter

Thumbnail image for Change Leadership II- Understanding Kotter

“Time is the friend of the wonderful business, the enemy of the mediocre.” Warren Buffett Buffett reminds us, and we should never forget, the reason we change over time is to deliver better business outcomes, to build business capability more in line with competitive needs, and to be the wonderful business.  Also, with the increasing [...]


VN:F [1.9.11_1134]
Rating: 0.0/10 (0 votes cast)