Participate, and add your thoughts to our blog posts and to the comments made by others. Vote on the value of each discussion to let others know what is interesting. Browse through all of our Points of View or choose a specific business issue from the list at the right.

Points of View

The Calculus of Capabilities

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How are we doing? We typically focus on business performance – results delivered – when answering this question.  For example, what was last month’s top-line revenue, or what is our gross margin for the quarter? However, if we were to swing the spotlight to focus that question on our capabilities- our ability to deliver- you [...]


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Great Teams Require Great Communication

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Does the title surprise to you? It seems so obvious.  Until I read the “second place” 2012 McKinsey Award winning article, I didn’t even give a thought to communication not being a critical component of team performance in everyone’s mind.  However, with the obvious (team communication) weighing in as the runner-up to the 54th McKinsey [...]


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2012 Favorites- An Overview

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Once again, we thought you might like to see some of what has influenced our thinking this year, and how we think these concepts will impact business improvement efforts as we move forward. The following are our favorite thought provoking articles, books and web-based tidbits from this past year.  Six topics span a wide range [...]


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Improved Vetting: Social-Business-Inside-The-Enterprise Case Study

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“Companies are beginning to find that social technologies have enormous potential to raise the productivity of knowledge workers.” McKinsey Global Institute* The concept of vetting an idea has universal application in ideas large and small.  The following case study is based on an executive’s need to move quickly to create and embed an operational strategy [...]


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What to do with the strategy-pak: A starter list

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Like most tools, our strategy-paksm framework has little value unless you put it to use.  As we briefly explored in our Communicate Strategy for Effect post, we believe in building from the basics.  So, here are a few traditional, time-proven ways we have used the framework to improve our clients’ businesses… the basics. Best practice [...]


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Communicate Strategy for Effect

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Only 27% believe US CEO’s are credible Edelman 2012 Trust Barometer1 With so little belief in CEO’s these days, we have our work cut out for us when it comes to communicating strategy to the company2.  In fact, sharing strategy is a key message leaders must execute with precision to ensure alignment in the organization3.  [...]


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Enterprise Analysis Framework- Planning for outcomes

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“Plans are worthless, but planning is everything” Dwight D. Eisenhower1 As we work through strategy, there is a natural cascade, or progression, from “why” to “what” to “how”.  We need to drive the directional thinking (“why” and “what”) down into execution (“how”) because, and we should keep reminding ourselves of this, at the end of [...]


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Social Business- Don’t start in the tool shed

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“…the most important question for any organization is this: are we changing as fast as the world around us? “     Gary Hamel, “What is adaptability?“,  Management Innovation eXchange blog, 11.8.2012 Why Social Business? There are at least two solid reasons to be interested in social business, just based on part of Professor Hamel’s blog excerpt [...]


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Change Leadership II- Understanding Kotter

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“Time is the friend of the wonderful business, the enemy of the mediocre.” Warren Buffett Buffett reminds us, and we should never forget, the reason we change over time is to deliver better business outcomes, to build business capability more in line with competitive needs, and to be the wonderful business.  Also, with the increasing [...]


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The Strategy Stack

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“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.”  Albert Einstein Seldom do we have the opportunity to help a client with strategic architecture from a clean slate as we recently completed with ABC.  More typically we have used a comprehensive view, our strategy-paksm, [...]


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