By Alan Culler One-page descriptions of 15 different problem solving techniques; overview of typical change management methodologies, including RACI, change models, and selecting / using external consultants.
By Alan Culler Brief guide to effective meeting facilitation, including rationale, preparation, follow-up, and in-session techniques.
By Alan Culler Brief guide for conducting effective interviews, including an interview protocol, preparation techniques, and guidelines.
By Alan Culler Rationale for team formation, common roles and expectations of teams and team members, success criteria for effective teams, team ground rules, and stages of development.
Comprehensive guide to business and financial analysis, including sections on skill requirements, 18 analysis techniques, common financial and industry measures, business case development, and initial questionnaires.
Seven-step process for a team-based problem solving technique, including team member roles, meeting actions, and rationale for using the team-based approach.
Robust guide to the 5-step process for responsibility mapping (RACI charting); detailed guidelines and examples to ensure consistent application by multiple teams. Annotated.
Brief overview of the key concepts and techniques used in basic project planning and scheduling. Includes typical duties of a project manager and a comparison of common tools (Gantt, PERT, CPM).
Introduction to the nature of resistance, identification of the forms resistance takes, and how to acknowledge and deal with resistance. Annotated; for team leaders and individuals alike.
Facilitator’s guide to avoiding meeting disruptions, keeping meetings on track, managing roles, and stimulating participation. Includes a healthy list of meeting tips based on lessons learned.