Over-Reliance on Outside Resources

Large organizations are more capable at dealing with change than ever before, and they are able to do more of the “work” required of a change program. Yet dependency on outside consultants continues, in part, because of: organizational skill/experience gaps, leadership disengagement, and the expanding role of the consultant

Change Leadership

Our approach to change is focused on delivering business outcomes and is steeped in practical experience of designing and managing hundreds of initiatives. While implementing change to achieve objectives with speed, predictability and control is complex, the elements summarized in this article are common to most strategic improvement efforts.

Risk Management

As risk is endemic to business, we can never eliminate risk, but we can identify and manage risk through 5 generic approaches to quantified risk: avoid, transfer, mitigate, manage and accept. For project management a convenient frame is to consider the “iron triangle” dimensions (e.g., scope, schedule, cost) as drivers of project risk.

Determine what is most important with the Rapid Assessment Framework

We have developed an objective “root cause” approach to assess enterprise health against a prioritized short-list of 89 critical dimensions each with 4 observable behaviors organized into 14 elements utilizing a browser-based polling/survey technology. The tool is editable for language- and industry-specific vocabulary.

Executive Alignment

Executive teams must provide both the vision for change and “active management” throughout execution. But there must be more. With the explosion of information and the accelerated pace of change in the business environment, decisions must be pushed down in the organization. Noted tools include Execution Roadmap and Decision Map

General Management Framework

General management framework is comprised of six elements each representing a critical mega-component of the enterprise, including target market; distribution channels; offering; people and capabilities; and, organization. The framework has been successfully used for market analysis and strategic planning in multiple industry verticals.