Participate, and add your thoughts to our blog posts and to the comments made by others. Vote on the value of each discussion to let others know what is interesting. Browse through all of our Points of View or choose a specific business issue from the list at the right.

Project & Program Management

Bringing Social Business Inside the Enterprise: What we have learned (so far)

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We recently presented our point of view on how to align and organize for the opportunities and challenges facing companies as they implement digital marketing in this dawning day of everywhere commerce.  Most of the 300 participants at the iCitizen Symposium hosted by Resource Interactive are entirely absorbed with the customer touchpoints becoming more available [...]


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Why hire consultants?

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We are often asked why anyone should hire consultants, especially given some of the negative consequences captured at the end of this post.  “What do you bring to the table, anyway?” When considering outside resources, there are a number of time-tested value propositions with a solid rationale for bringing in third party experts.  Successful engagements [...]


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Swift Teams

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We believe Swift-Teamssm exemplify the fusion of proven traditional change management and program management techniques enabled by emerging collaborative tools and methodologies, grounded in a “fail-fast-forward” philosophy. As an engine for driving process and behavioral change into the organization, Swift-Teams provide short-interval deliverables, typically within three to four weeks. Each team’s work is sequenced with [...]


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Rapid Assessment Framework

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Determining “What is most important?” is critical early in any effort. Working with imperfect and incomplete information is a basic tenant of business management. We have developed an objective “root cause” approach to assess enterprise performance against a prioritized short-list of 89 critical dimensions of enterprise health. The approach can be conducted in a very [...]


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Executive Alignment

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Executive teams must provide both the vision for change and “active management” throughout execution. Each leader must constantly work through political and emotional barriers to arrive at a rational consensus, and speak to the organization with a single voice. We support senior leadership teams with decision frameworks, problem solving tools, individual coaching, and a flow [...]


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Form, Instructions and an Example

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It often surprises me… … at the busiest point of putting together a survey, after spending person-days creating an elegant survey instrument, very few people seem to have given much thought to those receiving the request for some of their time.  This concept seems to apply to all sorts of data collection, certain types of analysis, or anything which relies on others [...]


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Enterprise View: Collaboration & The Directed Community

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In a recent discussion… … we were continuing our focus on eliminating the noise around collaborative technologies and tools.  As we thought about how to best represent collaboration, one of my colleagues simplified the problem (paraphrasing slightly): “It’s not about the direction of the information flow, it’s about the number of contributors and the number [...]


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Defining Program Management

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Program Management… …provides the working environment in which we can effectively manage complex business initiatives.  It provides the coordination, discipline and management routines among the all the moving parts required to effectively achieve our business objectives. This is a big concept, so let’s start with an example During one of my consulting engagements, I had the privilege [...]


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The Project Process

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“This is a project… …So, why do we need to talk about process?”  For discrete projects of enough size and risk, one of the first layers of structure to add-in to managing the project, is to think about the project as a process.  The process helps define what the project’s “customer” wants.  How much she is willing to pay for it, [...]


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Defining Project Management

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Everybody “knows”… …what project management is.  And yet, based on my 30 years of management, management consulting and engineering consulting experience, the most powerful and ubiquitous management concept-  managing discrete work- is rarely done well. At the its most fundamental level, most every assignment you have ever been given can be thought of as a project. What you [...]


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